Who we are

DigiBoxScore (https://digiboxscore.com) is a Philippine sports news and guides website, owned and operated by Arlo. As the personal information controller, we decide how your personal information on this site is collected and used.

This policy explains what we collect, why we collect it, and the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). For any privacy question or request, use our contact form at https://digiboxscore.com/contact/.

DigiBoxScore publishes sports news, game recaps, previews, and guides. We do not take bets, hold betting accounts, or process payments.

What information we collect

We collect only the information needed to run the site, answer your messages, and understand how readers use DigiBoxScore.

Information When we collect it What it includes
Contact form details When you send us a message Your name, email address, chosen topic, and message
Comment details When you leave a comment Your name, email address, website (optional), comment, IP address, and browser user agent
Usage and device data When you browse the site Pages visited, time on page, referring site, device and browser type, and approximate location, collected through Google Analytics
Cookie data When you visit, comment, or log in Small files that remember preferences, comment details, or login status
Account details Only if you have a user account on the site Username, email address, and profile information

We do not collect payment details, government IDs, or betting account information. If you have an issue with a sportsbook account, contact that sportsbook directly.

How and why we use your information

We use personal information only for the purposes below, and we do not sell it to anyone.

  • To reply to your messages: we use your contact form details to answer corrections, story tips, and partnership inquiries.
  • To publish and moderate comments: we display your name and comment, and use your IP address and browser details to detect spam.
  • To understand and improve the site: analytics show us which articles readers find useful and how the site performs on different devices.
  • To keep the site secure: we use technical data to prevent spam, abuse, and unauthorized access.
  • To meet legal obligations: we may keep or disclose information when the law requires it.

We process your information based on your consent, such as when you tick the consent box on our contact form, and on our legitimate interest in running a secure and useful website, as allowed under the Data Privacy Act.

Cookies and Google Analytics

We use Google Analytics 4 to measure how readers use DigiBoxScore. It runs through the Google tag and Google Tag Manager, and it sets cookies that collect usage and device data, such as the pages you visit and how long you stay.

Google processes this data under its own policies. You can read Google’s Privacy Policy and how Google uses information from sites that use its services. To stop Google Analytics from collecting your data on any website, install the Google Analytics Opt-out Browser Add-on.

Our website platform, WordPress, also sets cookies:

  • Comment cookies: if you choose to save your details when commenting, your name, email, and website are stored in cookies for one year, so you don’t have to retype them.
  • Login cookies: if you log in, cookies save your login and display choices. Login cookies last two days, or two weeks if you select “Remember Me,” and screen options cookies last one year.
  • Editing cookies: if you edit or publish an article, a cookie stores the post ID for one day; it contains no personal data.

You can block or delete cookies in your browser settings at any time. Some features, such as saved comment details, may not work without them.

Comments, Gravatar, and media

When you comment, your name and comment are shown publicly with the article. Your email address is never published, and comments may be checked by an automated spam detection service before they appear.

An anonymized string created from your email address, called a hash, may be sent to the Gravatar service to check whether you have a Gravatar profile. Gravatar is run by Automattic, and its privacy policy applies. Once your comment is approved, your Gravatar profile picture is shown publicly next to it.

If you upload images to the site, avoid images with embedded location data (EXIF GPS). Visitors can download images and extract any location data they contain.

Affiliate links and third-party websites

Some links on DigiBoxScore go to PAGCOR-licensed sportsbooks, such as ArenaPlus, and we may earn a commission if you sign up through them. These links include a referral code that tells the sportsbook you came from DigiBoxScore.

When you click an affiliate link, you leave our site, and the sportsbook may set its own cookies and collect your information under its own privacy policy. We do not receive your account, betting, or payment details from these sites. Please read each sportsbook’s privacy policy before signing up.

Articles may also include embedded content, such as videos, images, or social media posts. Embedded content behaves as if you had visited the other website directly, so that site may collect data about you, use cookies, and track your interaction with the content, especially if you are logged in to it.

Who we share your information with

We share personal information only with service providers that help us run the site, and only as much as they need:

  • Our web hosting provider, which stores the site and its data.
  • Google, for Google Analytics, the Google tag, and Google Tag Manager.
  • Automattic, for Gravatar profile pictures on comments.
  • An automated spam detection service, which checks comments.

We may also disclose information if the law, a court order, or a government authority requires it, or to protect the rights and safety of our readers and our site. If you request a password reset, your IP address is included in the reset email.

Some of these providers, such as Google, may store or process data outside the Philippines. Where that happens, we rely on their security measures and policies to protect your information, consistent with the Data Privacy Act.

How long we keep your information

Information How long we keep it
Contact form messages As long as needed to respond and follow up, then deleted
Comments and their metadata Indefinitely, so follow-up comments can be approved automatically
Analytics data According to our Google Analytics data retention settings
Account details For as long as the account exists; you can view, edit, or delete your details at any time, except your username

How we protect your information

We use reasonable organizational, physical, and technical measures to protect your information, including an encrypted (HTTPS) connection, limited administrator access, and regularly updated software. No website can be completely secure, but if a personal data breach occurs, we will notify the National Privacy Commission and the people affected as required by law.

Your rights under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the right to:

  • Be informed about how your personal information is collected and used.
  • Access the personal information we hold about you.
  • Object to the processing of your information, including withdrawing your consent.
  • Correct inaccurate or incomplete information.
  • Erasure or blocking of your information, when it is no longer needed or was processed unlawfully.
  • Data portability, meaning a copy of your information in a commonly used electronic format.
  • Damages, if you suffer harm from the misuse of your personal information.
  • File a complaint with the National Privacy Commission.

To exercise any of these rights, email us using the contact form with your request and enough detail for us to find your information. We may ask you to confirm your identity before acting on it. Some information may be kept when the law, security, or administrative needs require it.

If you believe your rights have been violated, you can contact the National Privacy Commission.

Age restriction

DigiBoxScore is intended for adults aged 21 and over, because some of our content covers sports betting. We do not knowingly collect personal information from anyone under 21. If you believe a minor has given us their information, contact us and we will delete it.

Betting should only ever be entertainment. If betting stops being fun, the National Problem Gambling Helpline at (02) 8248 9568 and PAGCOR’s self-exclusion portal at osea.pagcor.ph can help.

Changes to this policy

We may update this policy when our website, our tools, or the law changes. The date at the top of this page shows when it was last updated, and continued use of the site after an update means you accept the revised policy.

Contact us

For questions about this policy or your personal information, contact Arlo, DigiBoxScore’s owner and operator:

  • Contact form: https://digiboxscore.com/contact/